Become a Partners Credit & Verification Solutions Customer!

  • “I can't tell you how much we've appreciated working with Partners and especially our Account Representative. Your team has made the idea of home ownership accessible to many of our clients with the extra services your company provides.”
    — J. Mottashed, Alpine Mortgage Planning
  • “Province Mortgage Associates, Inc. has been with Partners Credit for over 5 years. In that time, we've found their innovative products and customer service to be #1 year after year. Thank you Partners Credit!”
    — C. Amaral, Province Mortgage Associates, Inc.
  • “Partners provides great service and our sales representative is very hands on.”
    — R. Ward, Pinnacle Capital Mortgage
  • “Our company loves using Partners Credit. The reports are easy to read and our requests are handled quickly and professionally.”
    — VP Consumer Direct Lending, Phoenix, AZ
  • “The customer service is always above and beyond our expectations! Thanks for all that you do!”
    — J. Mottashed, Alpine Mortgage Planning
  • “I appreciate how simple the invoices are and the fact that they have been customized with the detail I need.”
    — R. Ward, Pinnacle Capital Mortgage
  • “We switched to another credit company and we literally had people threaten to quit and we switched back within 30 days.”
    — VP Consumer Direct Lending, Phoenix, AZ

Step 1: Speak to a Sales Rep

Beginning the setup process with Partners Credit & Verification Solutions requires speaking to an Partners sales representative to determine the right product mix to meet your needs. The most convenient way to schedule a call is to fill out the Sales Inquiry Form.

Step 2: Documentation

If you have already spoken to a sales representative and you are ready to become a Partners Credit & Verification Solutions customer we will need the following documents to complete your setup:

  • Completed and signed service agreement
  • Signed pricing confirmation letter provided by your sales representative
  • Signed FCRA Security Guidelines Acknowledgement of Receipt
  • Copy of your broker’s license and/or business license
  • Copy of a driver’s license for guarantor listed on the service agreement
  • User list with access levels indicated
    • Company level - Has access to all reports pulled within the company
    • Department level - Has access to all reports pulled within a given department
    • User level - Has access to only the reports that they have pulled OR access to another specific user’s reports
  • All signed addendums provided by your sales representative for ancillary services, i.e., CreditXpert, Tax Verify, SSN Verify

All documentation should be delivered to your sales representative or be faxed to 888-895-5146 attn: Customer Setups. Please use the Partners Fax Form/Checklist when faxing all information. To avoid potential delays we ask that all documentation be sent at the same time. Please do not fax various documents on separate days.

Step 3: Site Inspection

Site Inspections are mandatory for all new companies and net branches that will be using the services of Partners for credit. A site inspection will not be ordered until all setup documents are received. Site inspections take approximately 5 days to schedule and complete. Company setup will be completed within approximately 24 hours of receiving site inspection approval.

Don't Forget!

When pulling credit with Partners Credit & Verification Solutions: Borrower’s approval is ALWAYS required prior to ordering credit. Credit bureau audits may be performed for compliance purposes after company is setup. Company must be able to provide one or more of the following upon request for specific inquiries:

  • Borrower authorization form
  • Proof of loan application or mortgage/HUD form 1003
  • Screen shots of borrower information showing loan in process
  • Copies of all licensing

If a company fails to provide needed documentation for audit purposes, or fails site inspection requirements, repositories have the right to terminate all access to credit data indefinitely. Access would be denied by all credit reporting companies.

If you have questions regarding any of these requirements please contact the Partners helpdesk at 888-895-5145, and you will be put in touch with a sales representative.