Consumer Rights

  • “I can't tell you how much we've appreciated working with Partners and especially our Account Representative. Your team has made the idea of home ownership accessible to many of our clients with the extra services your company provides.”
    — J. Mottashed, Alpine Mortgage Planning
  • “Province Mortgage Associates, Inc. has been with Partners Credit for over 5 years. In that time, we've found their innovative products and customer service to be #1 year after year. Thank you Partners Credit!”
    — C. Amaral, Province Mortgage Associates, Inc.
  • “Partners provides great service and our sales representative is very hands on.”
    — R. Ward, Pinnacle Capital Mortgage
  • “Our company loves using Partners Credit. The reports are easy to read and our requests are handled quickly and professionally.”
    — VP Consumer Direct Lending, Phoenix, AZ
  • “The customer service is always above and beyond our expectations! Thanks for all that you do!”
    — J. Mottashed, Alpine Mortgage Planning
  • “I appreciate how simple the invoices are and the fact that they have been customized with the detail I need.”
    — R. Ward, Pinnacle Capital Mortgage
  • “We switched to another credit company and we literally had people threaten to quit and we switched back within 30 days.”
    — VP Consumer Direct Lending, Phoenix, AZ

The Federal Trade Commission (FTC) prepared the Fair Credit Reporting Act (FCRA) to protect consumers from harmful practices surrounding the collection, dissemination and use of consumer information, including consumer credit information. A summary of your rights based on the FCRA can be found here. A complete version of the FCRA can be found here.

The Consumer Financial Protection Bureau (CFPB) was created to enforce laws within the financial industry and protect consumers from unscrupulous practices that could harm an individual’s ability to understand offerings and make educated financial decisions. To learn more about the CFPB or to file a complaint about a company or practice you believe to be wrong, visit the CFPB website.