User Manual
Introduction
This is the user manual
for Old Republic Credit Services' credit reporting
product. You will find simple instructions that will guide you through the
process of submitting a credit report using ORCS.
Running the POINT Interface
Main Panel
-
Your interactions with ORCS, as with many other POINT plugins, begins
within the POINT interface Main Panel. You will choose to process
a Borrower record. In this example, you see the record (fictitious)
for a Marcus Allen.


Request Credit Report

Choosing ORCS

Interacting with ORCS
Starting Out
Once you have chosen to Send
Data from POINT, you will
be presented with one of three options, depending on the status of the report you have requested:
-
If this is a new report, you will be presented with
a dialog offering the choice of bureaus from which to obtain the credit
report. These are Experian, Equifax, and
TransUnion. By default, all three choices are selected.
Selecting Submit will send the
request to the ORCS Server for processing. Selecting Cancel
terminates the
request and returns you to POINT without any changes or updates.

-
If this request already has been submitted and
currently is being processed, you will be presented with a dialog offering you
the choice of continuing with that request or starting with a new
request. Selecting Ok
allows the request to continue. Selecting Cancel
causes the request to be cancelled and returns you to POINT without any
changes or updates.

-
If this request already has been submitted and
processed, a dialog will appear indicating the report is currently on
file. When a report is complete and ready, you will be presented with
options to Import, Print, Upgrade, Repull,
and Cancel
.

Processing A Request
Once a request has been submitted to the ORCS Server, the following dialogs
will appear, in the order presented.



Using A Completed Report
When processing a report completes, the ORCS dialog presents five
general choices, as follows:

When you select OK in this dialog, control is returned
to POINT, and you can update the information in POINT by selecting Receive Data
:

-
Print the report. This invokes the normal system print
dialog.
-
Upgrade the report. When you request a credit report from only one
or two bureaus, you have the option of selecting an upgrade to more
bureaus. You will be presented with the bureau-choice dialog as shown
above. The choice buttons for the bureaus from which the credit report
already has been obtained will be disabled. In other words, you cannot
unrequest a credit report from a specific bureau.
-
Repull the report. If you want to request an entirely new version
of the credit report, select this option. This will disregard any report
currently in the system.
-
Cancel/Close. This terminates interaction with the ORCS environment
and returns you to the POINT interface.
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