ORCREDIT for Calyx POINT
 Old Republic Credit Services
User Manual

Introduction

This is the user manual for Old Republic Credit Services' credit reporting product.  You will find simple instructions that will guide you through the process of submitting a credit report using ORCS.

Running the POINT Interface

Main Panel

  • Your interactions with ORCS, as with many other POINT plugins, begins within the POINT interface Main Panel.  You will choose to process a Borrower record.  In this example, you see the record (fictitious) for a Marcus Allen.

OR Web Logo

Request Credit Report

  • Again, this is a simple process.  First choose Credit Reporting from the Interface menu.

Choosing ORCS

  • The Credit Reporting Interfaces dialog appears as shown below.  You will notice that Old Republic Credit is installed.  Choose that product and then select Send Data.

Interacting with ORCS

Starting Out

Once you have chosen to Send Data from POINT, you will be presented with one of three options, depending on the status of the report you have requested:

  • If this is a new report, you will be presented with a dialog offering the choice of bureaus from which to obtain the credit report.  These are Experian, Equifax, and TransUnion.  By default, all three choices are selected.  Selecting Submit will send the request to the ORCS Server for processing.  Selecting Cancel terminates the request and returns you to POINT without any changes or updates.

  • If this request already has been submitted and currently is being processed, you will be presented with a dialog offering you the choice of continuing with that request or starting with a new request.  Selecting Ok allows the request to continue.  Selecting Cancel causes the request to be cancelled and returns you to POINT without any changes or updates.

  • If this request already has been submitted and processed, a dialog will appear indicating the report is currently on file.  When a report is complete and ready, you will be presented with options to Import, Print, Upgrade, Repull, and Cancel .

Processing A Request

Once a request has been submitted to the ORCS Server, the following dialogs will appear, in the order presented.

  • Initially, you will see a dialog indicating the request is being processed.

  • On a periodic basis, the ORCS Server replies with a status update for all the bureaus, as shown.

  • When processing is complete, the dialog show below appears:

Using A Completed Report

When processing a report completes, the ORCS dialog presents five general choices, as follows:

  • Import the report.  This prepares the requested credit report for further processing by POINT.  When Import is requested, the following dialog appears:

When you select OK in this dialog, control is returned to POINT, and you can update the information in POINT by selecting Receive Data :

  • Print the report.  This invokes the normal system print dialog.
  • Upgrade the report.  When you request a credit report from only one or two bureaus, you have the option of selecting an upgrade to more bureaus.  You will be presented with the bureau-choice dialog as shown above.  The choice buttons for the bureaus from which the credit report already has been obtained will be disabled.  In other words, you cannot unrequest a credit report from a specific bureau.
  • Repull the report.  If you want to request an entirely new version of the credit report, select this option.  This will disregard any report currently in the system.
  • Cancel/Close.  This terminates interaction with the ORCS environment and returns you to the POINT interface.